This event will be a phone-free experience. Use of cellphones, smart watches, smart accessories cameras or recording devices will not be permitted in the performance space.

Upon arrival at the venue, all phones and smart watches will be secured in Yondr pouches that will be opened at the end of the event. Guests maintain possession of their phones at all times, and can access their phones throughout the event at designated Phone Use Areas in the venue. All phones will be re-secured in Yondr cases before returning to the event space.

Anyone seen using a cellphone during the performance will be escorted out of the venue. We appreciate your cooperation in creating a phone-free viewing experience.

For guests with print-at-home tickets, please print a copy of tickets to help locate your seats once you've entered the venue.

How do I purchase tickets before the public? Ruth Eckerd Hall offers many membership options starting at $100 annually that unlock special member pre-sales and amenities across all venues. Become a member today. 

Where can I park? FREE and convenient self-parking is available onsite. Valet parking is available at most events for an additional cost. Drop-off points and ADA parking are available at both entrances for easy access on a first-come, first-served basis. Patrons are welcome to use valet service when available at 50% off by presenting their ADA accessible parking permit. Rideshare drop off and pick up is located between the two building entrances. 

Where do I pick up will call tickets? Visit the Raymond James Central Ticket Office at Ruth Eckerd Hall, located outside the Grand Lobby entrance before you enter the security line, up to two hours before showtime. 

What are your safety and security policies? All members of your party must have a ticket to enter the venue. All individuals entering the facility are subject to screening including the checking of bags and personal belongings for prohibited items. Re-entry is not permitted. For a complete list of prohibited items visit the A-Z Guide. 

What dining and concessions are available? Ruth Eckerd Hall has many dining options both indoors and outdoors in the England Family Music Garden. You can also enjoy a prix-fixed dining experience available for advance purchase. Visit Dining Options for more information. 

For more information about accessibility and a complete guide to visiting Ruth Eckerd Hall, visit the A-Z Guide.