How do I become a Verified Fan?

When an artist announces a tour, look to see if they will have a Verified Fan sale. If they do, there will be a link to a registration page. Sign in or create an account and register your email and select your preferred show(s).

When demand is high – meaning the number of registrants exceeds ticket availability for an event – a lottery-style process will determine which Verified Fan registrants will receive a unique access code for the chance to buy tickets. 

We make sure all selected fans have verified and authentic accounts so that real fans – not bots – get access to tickets.

How do I know if I’ve been selected to participate in the Verified Fan sale?

In order to gain access to a Verified Fan sale, you must be registered and receive a unique code to access the sale. 

Here’s how to know if you’ve been given access to a Verified Fan sale:

1. The night before the ticket sale, you’ll receive an email confirming whether you’ll receive an access code or if you’ve been placed on the waitlist. 
2. If you’ve got access, you’ll receive a text message to the number you provided during registration. Your text will include a unique access code and a link to the ticket sale. 
3. If you aren’t given access to participate, you’ll be placed on the waitlist. If tickets remain, you may receive a text message from us with a unique access code to join the sale.

For more information visit: Ticketmaster.com

Where can I park? FREE and convenient self-parking is available onsite. Valet parking is available at most events for an additional cost. Drop-off points and ADA parking are available at both entrances for easy access on a first-come, first-served basis. Patrons are welcome to use valet service when available at 50% off by presenting their ADA accessible parking permit. Rideshare drop off and pick up is located between the two building entrances. 

What are your safety and security policies? All members of your party must have a ticket to enter the venue. All individuals entering the facility are subject to screening including the checking of bags and personal belongings for prohibited items. Re-entry is not permitted. For a complete list of prohibited items visit the A-Z Guide. 

What dining and concessions are available? Ruth Eckerd Hall has many dining options, including the Outpost611 Eatery & Taphouse in the Grand Lobby and outdoors in the England Family Music Garden. You can also enjoy a prix-fixed dining experience available for advance purchase. Visit Dining Options for more information. 

For more information about accessibility and a complete guide to visiting Ruth Eckerd Hall, visit the A-Z Guide.